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If you live long enough you’re going to have more than your fair share of mistakes and that’s ok. Our mistakes don’t define us, it’s what we do in those moments and after that do. Life happens without warning sometimes and we can get off track. Maybe more so in the past two years, than ever before, but don’t be hard on yourself. Gather yourself, take immediate action, and maintain your integrity.

Recently a Professional Speaker shared that she missed an online speaking engagement. She got the login time mixed up and signed in when it was over. It was a powerful share that reminded us to allow ourselves some grace because we’re human. How she handled the situation started me thinking about integrity. She took ownership for the mistake, rescheduled at the group’s convenience, and offered them a free keynote at a future date. This was a true representation of integrity and character.

I view integrity as the uprightness of character. Our character is who we are regardless of who’s watching and who’s not. The simple definition is the quality of being honest and having strong moral principles; moral uprightness. It seems like more emphasis is put on the quality of being honest, so I wanted to spotlight integrity and the role it plays when we make mistakes.

We’ve stepped into a new year and many of us have started our own businesses and/or selling products. How we treat customers/clients will determine our longevity. Things happen, sometimes we are unable to keep our promises and commitments. Make sure to respond immediately and with integrity. It’s up to us whether our mistakes define us or not.

I discuss this topic in the latest episode of The Brown Sugar Café Podcast. It’s available now on Apple Podcasts, Google Podcast, Spotify, iHeart, and other platforms. Happy New Year and may this year be one that’s filled with blessings, love, laughter, and integrity.

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